Terms of Service

OVERVIEW

Welcome to PetsAider. By using our website, you agree to the following terms and conditions. "We," "us," and "our" refer to PetsAider, which operates this site and provides the associated services. Your access to and use of our site is conditioned on your acceptance of and compliance with these Terms of Service, including any additional terms and policies referenced or available via hyperlink.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any updates or changes made to them. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully. If you do not agree to all of the terms, you should not access or use the website or any services. Your continued use of the website signifies acceptance of any changes to these Terms.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

1. ACCEPTANCE OF TERMS

By using PetsAider, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please refrain from using our website.

2. USE OF WEBSITE

Our website is intended for personal, non-commercial use. You agree not to use the website for any illegal or unauthorized purposes and to comply with all applicable laws and regulations.

3. ACCOUNT REGISTRATION

To access certain features or make purchases, you may need to create an account. You agree to provide accurate, complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account password and for all activities under your account.

4. PRODUCT INFORMATION AND AVAILABILITY

We strive to provide accurate product information, including descriptions, pricing, and availability. However, we do not guarantee that this information is always complete or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.

5. ORDERS AND PAYMENT

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel orders at our discretion. If we need to make changes or cancel an order, we will notify you using the contact information provided.

6. SHIPPING AND DELIVERY

Shipping and delivery times are estimates and not guaranteed. PetsAider is not responsible for delays due to events beyond our control, such as customs clearance, shipping carrier delays, or natural disasters.

7. RETURNS AND EXCHANGES

Please refer to our Returns & Exchanges policy for information on returning or exchanging products.

8. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and software, is owned by PetsAider or its licensors and is protected by intellectual property laws. Reproduction, distribution, or modification of any content without our prior written consent is prohibited.

9. PRIVACY

Your use of our website is governed by our Privacy Policy. Please review the Privacy Policy to understand our data collection practices.

10. THIRD-PARTY LINKS

Our website may contain links to third-party sites not owned or controlled by PetsAider. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the terms and privacy policies of any third-party sites you visit.

11. LIMITATION OF LIABILITY

PetsAider and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use or inability to use our website, even if we have been advised of the possibility of such damages.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PetsAider, its officers, directors, employees, agents, and suppliers from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from your use of our website or violation of these Terms.

13. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of [Merchant's Country]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of [Merchant's Country].

14. CHANGES TO TERMS

PetsAider reserves the right to modify these Terms at any time. Changes will be posted on this page, and the revised Terms will take effect immediately. Your continued use of the website after changes signifies acceptance of the new Terms.

CONTACT INFORMATION

For questions or concerns about these Terms, please contact us at:

Email: help@petsaider.com