Privacy Policy

At PetsAider, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

Collection of Personal Information:
When you visit our website, we may collect certain personal information from you, such as your name, email address, and shipping address. This information is necessary for us to process your orders and provide you with the best possible service.

Use of Personal Information:
We use the personal information you provide to us solely for the purpose of fulfilling your orders and improving your shopping experience. We may use your email address to send you order updates, promotional offers, and newsletters, but you always have the option to unsubscribe from these communications.

Sharing of Personal Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing you with the best possible service.

Security of Personal Information:
We take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information
This includes any information that you use to make a purchase, such as your credit card details (cardholder name, card number, expiration date, etc.), gift card information, check, or other forms of payment (if such are made available). This also includes the billing name and address associated with your form of payment. We only collect payment information for purchases. If you create an account with us, your payment information (along with your purchase history and other related preferences) may be stored under your account profile. To review or edit this information, go to the relevant “My account” section of our site or contact Customer service.

Use of Cookies:
Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files that are stored on your computer's hard drive and allow us to recognize you as a returning customer. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.

Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at help@petsaider.com. We are committed to addressing your inquiries and resolving any issues in a timely and professional manner.